Shipping policy

Shipping Policy

Thank you for shopping with Pass Basix.

Processing Time

Orders are processed within 1–3 business days.

Orders placed on weekends or holidays will be processed on the next business day.

Shipping Times

Estimated delivery times:

• Standard Shipping: 3–7 business days
• Expedited Shipping: Available at checkout (if offered)

Shipping times are estimates and may vary during holidays or carrier delays.

Order Tracking

Once your order ships, you'll receive an email with tracking information.

Incorrect Addresses

Please double-check your shipping address before placing your order.

Pass Basix is not responsible for packages delivered to incorrectly entered addresses.

Lost Packages

If your package appears lost, contact us and we'll work with the shipping carrier to help resolve the issue.